FAQ

We have provided a variety of frequently asked questions at elfnon company to answer all inquiries about the services we offer, while we have selected questions focusing on prices and offers that can be obtained, as well as some frequently asked questions also include inquiries about the company's policies and how it works with clients.


    • Can I change my hosting plan?

      Yes, you can change the plan at any moment; just contact us with the desired plan to be implemented after the payment process.

    • Do you transfer websites?

      Yes, we provide a complete website transfer service, and we can also transfer your website to any other company for a nominal fee.

    • Do you have a server trial?

      No, unfortunately, we do not provide a server trial service, but you can get your money back within three days if you are not satisfied with the service.

    • Where are your servers located?

      Our servers are hosted in the United States, Germany, France, and England to ensure high connection speed with access to all internet service providers to guarantee your site’s speed and stability.

    • How does the company handle design?

      The company works to fulfill all client requirements by listening carefully to their needs and striving to achieve the desired goals of the application.

      The team is well organized, with each member having a specific role. Specialists analyze ideas and study them thoroughly, focusing on the purpose of the application and providing suggestions that can help make it one of the best applications in its field.

      The client can approve the proposed idea or discuss it further with the team, while explaining their vision for the application. The mobile app designer then creates a design based on the client’s requirements, selecting suitable and harmonious colors. The design is presented to the client, and discussions continue until both parties fully agree on the final design and the client is completely satisfied with the result that will be implemented.

      After each team member explains their responsibilities to the client, the design and development of the mobile application are carried out with great accuracy to ensure client satisfaction and achieve the intended objectives.

      If the client wishes to publish their application on Google Play Store and Apple App Store, the company can handle the entire publishing process.

      In addition, the company provides ongoing technical support services for all applications it has designed and developed.

    • Elfnon best app design company?

      There are many companies specialized in mobile application design, but there must be a company that cares for the client and offers them many excellent offers and services compared to others, and this is what our company, elfnon company, does, as the company is keen on providing professional mobile application design and programming services that enable you to achieve all your goals in obtaining the highest profit and achieving the highest sales through this application, as the company excels in realizing all the ideas proposed by the client due to the team’s capability to implement all ideas, as they possess sufficient experience in the field of mobile application design and programming, and the team has refined and professional taste in this field, making elfnon company the best mobile application design company ever.

    • Can you help me build the website?

      Of course, we will be with you step by step, even for inquiries, to ensure you are in safe hands.

    • Can I sell the website or application?

      Yes, you can sell it to one person, whether an entity or an individual, with our notification to transfer ownership to them.

    • Are the advertisements guaranteed?

      Yes, of course, as every person searching for a product or keyword related to your activity, and also a potential client, will only see the advertisements.

    • How do I start an advertising campaign?

      You can contact us to specify your activity and its details, and a report will be prepared on what can be targeted and the sites and applications that have potential clients for your activity. After that, the campaign budget will be transferred with a deduction of the management fee, which is 25%, and then the campaign will begin, whether it involves creating videos, banners, or promotional images.

    • How do I choose the appropriate plan?

      We provide a specialized team from customer service and technical support to study your request and determine what the appropriate plan is for you, reviewing all the details you want.

    • Server reservation mechanism?

      All you have to do is click on the server request button with the required specifications above, create an account, and complete the payment process. The server will be prepared, and its details will be sent to your registered email on the same day.

    • I have no experience; can you help me?

      We will certainly assist you in setting up the server, preparing it, and configuring all settings and services, in addition to transferring your sites and your clients’ sites at any time you wish.

    • What is the control panel for the server?

      We install the necessary control panel according to your needs, and we always recommend the cPanel control panel as it is the best for managing hosting servers. We offer it at reasonable prices starting from $16.53 for one site. You will find the option to add a cPanel license when you request the server.

    • How is the campaign goal determined?

      The goal can be to increase sales, attract new customers, increase brand awareness, or enhance the impression of current customers about the company.

    • Campaign budget?

      The budget should be within the company’s means and meet the needs of the campaign. Several metrics can be used to determine the optimal budget, such as the Conversion Rate and Customer Lifetime Value.

    • How to measure campaign success?

      Indicators that we provide can be used, such as the number of new customers, increased sales, increased website traffic, customer responses through social media, or increased brand awareness.

    • What types of technical support?

      There are several types of technical support available, including:

      Phone Support: Clients can communicate with our technical support representatives via phone calls to ask questions and receive direct assistance.

      Email Support: Clients can send their inquiries and issues via email and receive prompt responses along with guidance to resolve their problems.

      Ticket-Based Support: This type of support allows clients to submit inquiries and support requests through a ticketing system, where the status and progress of each support request can be tracked and monitored.

    • How can I reach technical support?

      Our technical support team can usually be reached through the following channels:

      • A customer service and technical support phone number.
      • A dedicated email address for receiving customer inquiries and reporting issues.
      • Our ticketing system, where clients can submit support requests and track their status.
    • What is website creation and design?

      Website creation and design refers to the process of creating and designing web pages and developing content, visual elements, and technical functionalities for a website.

    • Website design benefits?

      Some of the key benefits include:

      • Increasing digital presence and enhancing brand awareness online.
      • Expanding the customer base and reaching a global audience.
      • Improving customer engagement through instant responses and fast communication.
      • Enhancing accessibility and ease of navigation for users.
      • Building trust and credibility in the eyes of customers and visitors.
    • Can I manage the website myself?

      You can learn to manage and update the website yourself through the content management system (CMS) used on the site. If you are unsure, you can also receive ongoing technical support from us.

    • Website archiving benefits?
      • Increased Traffic: Website optimization and indexing help attract higher traffic from search engines and social media platforms.
      • Improved User Experience: Optimizing digital platforms enhances the user experience, making navigation easier and more seamless.
      • Better Search Engine Rankings: Optimization helps websites achieve higher positions in search engine results, increasing their visibility and reach among users.
      • Higher Conversion Rates: Website optimization contributes to increasing conversion rates by encouraging more visitors to take desired actions, such as making a purchase or signing up.
      • Easier Access to the Target Audience: Through proper optimization and indexing, target audiences can find and access digital platforms more easily.
    • What are the best tools and techniques?
      • Keyword Optimization: Using targeted keywords and maintaining the ideal balance between search terms and content quality.
      • Content Optimization: Creating useful, engaging, and valuable content for users.
      • Link Building: Acquiring high-quality backlinks from reputable and authoritative websites.
      • Structure and Heading Optimization: Ensuring a well-organized structure and effective navigation system to improve the user experience.
      • Page Speed Optimization: Improving loading speed to enhance user experience and search engine rankings.
      • Local SEO Optimization: Optimizing the platform to perform well in local search results.
    • What is website programming?

      Website development and programming is the process of creating, designing, and developing websites. This includes working on defining the site’s structure, organizing its content, designing its interface, and programming the necessary codes to operate it and interact with users.

    • Website development skills?

      To develop and program websites, you should have a general knowledge of web design, user experience, and web programming. These skills typically require knowledge of programming languages such as HTML, CSS, JavaScript, PHP, and others. It is also important to have the ability to think creatively, solve problems, and handle complex projects.

    • Can a typical cost be determined?

      Determining a typical cost is difficult because each project is unique based on the client’s needs. However, our developers can provide an approximate estimate based on the basic information provided.

    • Can there be additional costs?

      Yes, the cost of website development may include some additional costs such as website hosting, domain registration, SSL certificate, and site maintenance, as well as other services such as SMS services, Google services, or other companies.

    • Can I provide the services myself?

      If you have the necessary knowledge and skills in website development and programming, it is possible to provide your own services. However, you should consider that website development requires significant expertise and time to ensure quality and flexibility.

    • What is website and software coding?

      Website and software coding is the process of converting designs and concepts into programming languages understood by computers and networks. It involves using various programming languages such as HTML, CSS, JavaScript, and others to create web pages, mobile applications, and computer programs.

    • What are the steps for coding websites?

      There are several essential steps involved in website and software development:

      • Requirements Analysis: Project requirements and user needs are identified before the development process begins.
      • Interface Design: An initial design for the website or application is created, with a focus on usability and interactivity.
      • Converting the Design into Code: The design is implemented using appropriate programming languages and transformed into interactive web pages or applications.
      • Testing and Debugging: The website or application is tested to ensure proper functionality, identify any issues, and fix errors when necessary.
      • Deployment: The website or application is uploaded and published on a server or digital store, making it accessible to users.
    • Can you provide examples of prices?

      Certainly! Below is a simplified table that can help estimate website and software development costs:

      Service Estimated Hourly Rate
      Simple Web Page Development SAR 50 – 75
      Basic Mobile App Development SAR 75 – 100
      Database Integration SAR 100 – 125
      Modern User Interface Design SAR 75 – 100
      Testing and Bug Fixing SAR 50 – 75

      Please note that these prices are only estimates. Actual costs may vary depending on the project’s requirements, complexity, features, and other factors involved.

    • How can I protect my website?

      There are several ways to protect your website, such as installing strong security software, regularly updating the software and components used on the site, using strong passwords, and encrypting the connection via the HTTPS protocol.

    • Importance of software protection?

      Software protection helps prevent hacker breaches and cyber theft, safeguarding sensitive data and intellectual property. It enhances trust in software products and maintains the company’s reputation.

    • Lower-budget protection options?

      Yes, of course, there are lower budget options available for protection, such as using open-source software and some free tools. We offer protection packages at discounted prices for small and beginner clients.

    • What are security certificates?

      Security certificates are technologies used to secure user information and website data. Certificates encrypt the connection between users and the website, protecting against breaches and cyber attacks.

    • Design and programming services?

      We offer design and programming services for mobile applications and web applications, in addition to designing and developing websites. We can also work with various platforms and technologies such as dart, iOS, Android, React Native, WordPress, Laravel, Swift, and Java.

    • What languages do you use?

      We use a wide range of languages and technologies. For graphical user interface design, we use HTML, CSS, and JavaScript. For mobile application programming, we use Java (for Android) and Swift (for iPhone), in addition to React Native as a cross-platform application interface and also Google’s Dart. For web application and website programming, we use languages such as PHP, Python, and JavaScript, and rely on frameworks like Laravel.

    • Technical support after delivery?

      Yes, we provide comprehensive technical support after project delivery. We care about our clients’ satisfaction and strive to ensure that our applications and websites function optimally. If you have any issues or inquiries, please contact us and we will be happy to provide support and resolve the issue.

    • Do you have a hosting trial?

      No, unfortunately, we do not provide a website hosting trial service, but you can get your money back within three days if you are not satisfied with the service.

    • Can I change the server plan?

      Yes, you can change the plan at any moment; just contact us with the desired plan to be implemented after the payment process.

    • Do you transfer servers?

      Yes, we provide a complete server transfer service, and we can also transfer a server to any other company for a nominal fee.

    • Can I make a contract agreement?

      Yes, you can request a contract or not based on your preference, and the contract will be documented with us, and it can also be used to obtain a commercial registration in all countries of the world.

    • Mobile app creation prices?

      After completing the process of defining the details for designing mobile applications or websites, prices are agreed upon, as elfnon company prices are always lower than any prices at other companies, as the company seeks to satisfy the client and achieve their goal at the lowest prices. elfnon company is considered the best and cheapest company for designing and programming mobile applications.

    • Benefits of creating a website or app?

      The benefit lies in displaying advertisements for companies like Google and others, or even selling memberships to profit from the website or application, or providing paid services such as selling products or maintenance, or even offering delivery services or taxi services, among other ideas that generate financial returns benefiting the application or website manager and profiting from the project.

    • Website or app earnings?

      This is not specified and depends on whether the website or application starts to gain popularity or not, which requires patience and follow-up to reap the benefits of the site. Typically, it does not take less than a year for Google to add it to the search engine if the number of pages exceeds 200,000 pages, and the profit can come from selling memberships, for example, VIP or specific features with a monthly subscription, or advertisements for Google, which are charged per click, meaning every click on an ad counts as profit starting from 1 cent in US dollars up to 5 dollars per click on an ad in your website or application, of course, if your visitors exceed 10,000 daily, this is fantastic profit.

    • Advertising for shops or restaurants?

      Yes, customized campaigns can be created for any commercial or even recreational activity, such as amusement villages, restaurants, factories, and others.

    • Do you charge any other fees?

      Yes, we charge a fee of 25% of the campaign budget for its management.

    • How to request a service from Elfnon?

      You can request services and inquire about them by contacting us through the contact form ( from here ) or by calling us at the numbers or email at the bottom of the site.

    • What happens after choosing the plan?

      We assign a specialized team to the required work, whether programming, website and application design, digital marketing, or one of our other services such as hosting services and technical support, and the team will begin the project or work until completion and reaching the delivery stage.

    • Server differences?

      Dedicated servers provide fully allocated resources and greater capabilities with more comprehensive control over resources and capabilities. In terms of cost and flexibility to upgrade resources at any time, shared and cloud servers are considered a better option for websites and developers.

    • How to monitor and manage the server?

      All server data, control panel data, and SSH data will be provided so that you can monitor the server. We also monitor all our servers using our special techniques to track server performance and services.

    • Importance of advertising campaigns?

      Good campaigns contribute to increasing brand awareness, thus achieving higher sales and increasing the number of customers.

    • Advertising campaign audience?

      The target audience can vary in terms of age, gender, geographic location, or interests. By clearly defining the target audience, the company can better direct its advertising message and increase the chances of campaign success.

    • Preferred marketing channels?

      Several channels can be used, such as television, the internet, social media, email, and print advertisements. Channels should be selected that ensure effective reach to the target audience.

    • What is technical support?

      Technical support is a service provided by elfnon company to our clients to offer assistance and help in resolving technical issues and dealing with errors that arise in websites, online stores, software, and applications.

    • What services does technical support?

      Our technical support teams provide a wide range of services, including:

      Technical Troubleshooting: They offer support in resolving technical issues faced by clients, such as performance problems, reliability concerns, and software or application errors.

      Updates and Maintenance: They provide updates and fixes for websites, e-commerce stores, software, and applications to ensure they operate efficiently and smoothly.

      Technical Consulting: They offer technical consultations and professional advice to help clients improve their websites, online stores, software, and applications.

      Training and Education: They provide training courses and educational materials to help clients enhance their understanding and skills in using technology products and services.

    • Technical support hours?

      Our support service hours start from 8 AM to 4 PM Saudi Arabia time. However, our technical support services are available 24/7 to provide continuous technical support to our clients.

    • Why do we need website design?

      Anyone or any organization wishing to have an online presence needs website creation and design services. These categories include small business projects, institutions, large companies, government agencies, non-profit organizations, and individuals.

    • Is there a cost associated with design?

      Yes, there is usually a cost associated with website creation and design. The cost is calculated based on the size, complexity, and specific requirements of the project. You should contact us for a clear cost estimate.

    • What is meant by website optimization?

      Website and forum optimization and archiving are processes aimed at improving the visibility and appearance of those electronic interfaces in search engine results. These processes aim to increase traffic and interaction with those interfaces and improve user experience.

    • Can I optimize websites by myself?

      Yes, you can implement the optimization and archiving of electronic interfaces by yourself, but it is better to consult experts to ensure the best results. Good work in optimizing electronic interfaces can be complex and requires expertise and technical knowledge in the field of website optimization and archiving, to ensure an effective and integrated strategy.

    • Time needed for optimization?

      The time required to achieve good optimization and archiving for electronic interfaces depends on several factors such as the size of the interface, the desired goal, and the complexity of the work. It may take months to achieve complete and successful optimization and archiving for the interface. It is important to have a precise strategy and good planning to achieve sustainable success in this field.

    • Importance of website programming?

      Website development and programming are of great importance in the modern era, as websites have become a fundamental tool for communication, commerce, and information. Developing websites helps create a flexible user experience suitable for the target audience, increasing the chances of success and effective communication.

    • Website programming cost?

      The cost of developing and programming websites depends on many factors, including the size of the site, the required features, the technology used, the number of pages, and additional functionalities.

    • What services are included in the cost?

      The cost of website development often includes front-end design, back-end programming development, database creation, website content preparation, search engine optimization (SEO), social media integration, and quality testing.

    • Website programming time?

      This depends on the size and complexity of the required site. Some simple sites may take a few weeks, while more complex projects can take several months or more.

    • Site quality and security guarantees?

      Yes, we provide guarantees for the quality of work, site security, and ongoing technical support.

    • What are the prices for website coding?

      The prices for coding websites and software vary based on several factors, such as the complexity and size of the project, the time spent on development, and additional services like design and integration with databases. Therefore, it is best to contact us for customized quotes according to your project’s needs.

    • Can coding be done at reduced prices?

      Yes, of course, we provide website and software coding services at reasonable prices suitable for all categories.

    • What is the most common threat?

      Hacking is the primary threat to websites. Hackers attack websites to seize sensitive information or corrupt the site.

    • What security services are available?

      Available security services for websites include secure hosting, anti-hacking software, regular security updates, security checks, and customized security configurations.

    • What is the cost of website protection?

      The costs of website and software protection vary based on a set of factors, such as the size of the website and the level of security required. However, it can be estimated that costs range from several hundred to several thousand dollars per year.

    • What are website licenses?

      Website licenses are permits granted by the relevant authorities for the website that allow you to publish and host content online. Licenses also include the necessary permissions and authorizations to operate the functions and services dedicated to your site.

    • How much do website licenses cost?

      The cost of website licenses and security certificates varies depending on several factors, such as the type of website, project size, and the level of security required. Prices can range from affordable basic certificates to premium advanced certificates that come at higher costs. In most cases, pricing is provided by hosting companies and cybersecurity service providers.

      The following table provides an approximate example of the pricing for some common options:

      Certificate/License Type Annual Cost
      Basic SSL Certificate $5 – $10
      Standard SSL Certificate $10 – $30
      Advanced SSL Certificate $30 – $100
      Small Website License $10 – $20
      Medium Website License $20 – $50
      Large Website License $50 – $100

      Please note that these prices are for illustrative purposes only and may vary depending on the provider you choose and the specific services included.

    • Basic implementation steps?

      The process of designing and programming applications and websites involves several essential steps. After the initial consultation with the client, we analyze their needs and design the graphical interface. After that, we convert the design into an interactive prototype for testing. Upon approval of the design, we program the application or website and test it before delivering it to the client.

    • What are your service prices?

      The price of our services depends on a number of factors such as the size of the project, the required features, and the technical complexity. Therefore, it is important to provide specific details about the project to obtain an accurate cost estimate. Please contact us to discuss your project and receive direct consultation and guidance.

    • Post-development services?

      In addition to application and website support, we offer performance optimization and security updates for applications and websites. We also provide planning and future expansion services based on clients’ requirements and changing needs.



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